Privacy Policy

Version: 1.0
Last Updated: 1 September 2025

This Privacy Policy explains how Digital world (Eduards VYzis — EI) (“Digital world”, “we”, “us”, “our”) collects, uses, discloses, and protects personal data when you visit https://marketingshop.online, purchase our e-learning products, or use our development services.

By using our Website or services, you agree to this Policy. If you do not agree, please do not use the Website.


1. Who We Are (Controller)

Controller: Eduards VYzis — Entrepreneur Individuel (Digital world)
SIREN: 992 882 076
SIRET: 992 882 076 00019
Registered Address: 4 Rue de Verdun, 59139 Wattignies, France
Contact (privacy): info@marketingshop.online
Phone: +44 7366 494467
Website: https://marketingshop.online

For EU/EEA visitors, we comply with the GDPR. If required, we will appoint an EU representative (Art. 27 GDPR) and update this section.


2. Scope

This Policy covers personal data processed when you:

  • Browse or interact with our Website
  • Purchase e-learning products or book services
  • Create or use an account, download materials, or access our learning platform
  • Contact support
  • Receive marketing communications (where permitted)

3. What Personal Data We Collect

  • Identity & Contact: name, email, company, role, billing address, country/region
  • Account: username, hashed password, enrolments, progress, certificates
  • Order & Payment: order ID, purchase history, payment status, refunds (we do not store full card PANs or CVV)
  • Service Delivery: project requirements, artefacts, logs
  • Communications: emails, tickets, feedback
  • Device & Usage: IP address, device, browser, pages viewed, timestamps, referral/UTM data, approximate location (IP-derived)
  • Cookies: see our Cookie Policy
  • Marketing Preferences: opt-in / opt-out status

4. Sources

We collect personal data from:

  • You (via forms, checkout, or support)
  • Automated collection (cookies and logs)
  • Payment service providers / payment networks (for transaction confirmations and fraud screening)

5. Purposes & Legal Bases (GDPR)

PurposeLegal Basis
Provide Website & servicesContract (Art. 6(1)(b)); Legitimate interests (Art. 6(1)(f))
Payments & refundsContract; Legal obligation (tax/records)
Support & communicationsContract; Legitimate interests
Fraud & securityLegitimate interests; Legal obligation where applicable
Analytics & improvementLegitimate interests; Consent for non-essential cookies
MarketingConsent (opt-in); or Legitimate interests for similar products to existing customers, subject to opt-out

Where we rely on consent, you can withdraw it at any time.


6. Payments (via PSPs)

We use one or more payment service providers (PSPs) to process payments.
Depending on your region or payment method (e.g., Bancontact), relevant payment details are shared with the PSP and payment networks to authorise, settle, and refund transactions and to prevent fraud.

We receive confirmation of status but do not receive or store full card numbers or CVVs.


7. Sharing of Personal Data

We share data only with:

  • PSPs and payment networks
  • Cloud, IT, and learning platform providers
  • Analytics and email providers (subject to consent where required)
  • Professional advisers and authorities (where legally required)
  • Successors in case of business reorganisation

All recipients must protect personal data appropriately and process it only as instructed or under their own legal obligations (e.g., payment networks).


8. International Transfers

We may process or store data outside your country, including outside the EU/EEA.
When we transfer EU/EEA personal data to non-adequate countries, we rely on Standard Contractual Clauses (SCCs) and apply additional safeguards where appropriate.


9. Retention

  • Account & course records: while active and up to 24 months after last activity (unless law requires longer)
  • Order/payment & invoicing: up to 7 years (tax/accounting purposes)
  • Support data: up to 24 months after resolution
  • Analytics data: anonymised or kept for the shortest feasible period

10. Security

We apply appropriate technical and organisational measures including:

  • Encryption in transit
  • Access controls and least-privilege principles
  • Multi-factor authentication for admin access
  • Regular backups and vendor due diligence

No method is 100% secure, but we strive for robust protection of your information.


11. Your Rights (EU/EEA)

You have the right to:

  • Access your data
  • Rectify inaccuracies
  • Request erasure (“right to be forgotten”)
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time

To exercise these rights, email info@marketingshop.online. We respond within 30 days.
You may also lodge a complaint with your local supervisory authority (e.g., Belgium DPA for Bancontact users).


12. Children

Our services are not directed to children under 16.
If a child has provided data without parental consent, please contact us to request deletion.


13. Cookies

See our Cookie Policy for detailed information.
Non-essential cookies are used only with your consent.


14. Automated Decision-Making

We do not engage in automated decision-making that produces legal or similarly significant effects.
Basic fraud and risk checks may occur at payment service providers with human oversight.


15. Changes to This Policy

We may update this Policy periodically.
The current version is always available at https://marketingshop.online/privacy with the effective date shown above.


16. Contact

Digital world (Eduards VYzis — EI)
4 Rue de Verdun, 59139 Wattignies, France
Email (privacy): info@marketingshop.online
Phone: +44 7366 494467
Website: https://marketingshop.online

Effective Date: 1 September 2025